Terms and Conditions

  • The delivery policy of Medcare hospitals governs the method of delivery of the medicines as per Dubai Health Authority guidelines.
  • The Controlled and Semi controlled medicines are not in the scope of Home Delivery. Prescriptions including Controlled Drugs has to be collected in person from the Pharmacy by presenting the Emirates ID.
  • Refrigerated or High-cost medicines will be delivered only after confirmation with the patient.
  • This service is only for the Emirate of Dubai and is not extended to other emirates.
  • The delivery will be free for any prescription order from Medcare Hospitals and Medical centers.
  • The delivery will be fulfilled on working days from 12pm to 9pm (except Friday for Medcare women and Children Hospital)

General Consent
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